General Questions
Q: "What is the advantage of having your own web page?"
A: Your web page will bring in numerous new customers and contacts. Your new web page should provide your customers with information about your business, employees, etc. It will provide them the information they will need to be well informed about your services before they call your business.
Q: "How will people be able to find my web site, once its live online? "
A: Creating a web site is an entirely different process from directing internet traffic to come to it, you do not just build it and expect alot of people will know it overnight.
Below, I have explain more about what is involved in getting hits, but for those in a hurry here are the services I do provide for NO ADDITIONAL CHARGE:
I will submit your site to many popular search engines such as Yahoo!, Google, MSN Search, AOL Search, Lycos, Altavista, and many more. Many keywords will be inserted in all web pages as you wish. Most internet users typically head straight for a search engine to find what they want, so it is essential that your site be submitted to be included in the search engine's indexes. Often even with submission it will take a month or more to show up in a popular search engine.
Getting traffic to come to your site is much easier if you have an established customer base. Then you can send out a paper mailing etc to your loyal customers who will happily visit your web site. Establishing a new customer base online is an incredibly involved process which is turning into a multi-million dollar industry as every "internet marketing" company under the sun will try to sell you their expensive, often ineffectual, and non-guaranteed services.
Since I submit your site for free, I cannot guarantee placement or inclusion to any or all of these search engines. While if you choose good (unique) keywords and if you have a lot of other sites linking to you your placement will improve over time, to guarantee top placement you almost certainly have to buy advertisement on the search engines. Even then no one offers guarantees. If I have to recommend anything for pay, personally I like google.com, they are an excellent search engine that offers low-cost advertising. For free, try to get as many other sites as possible to link to your page.
Web marketing is a separate ball game from web design and is frankly a gamble no matter who claims they will get you the results. I am designer, not marketer, and while I will start you off on the right foot and will be happy to assist in any way we can, if you wish to begin an in-depth marketing campaign you will need to take all the money you saved by hiring me & retain a marketing firm. Be sure to check their references.
Below, I have explain more about what is involved in getting hits, but for those in a hurry here are the services I do provide for NO ADDITIONAL CHARGE:
I will submit your site to many popular search engines such as Yahoo!, Google, MSN Search, AOL Search, Lycos, Altavista, and many more. Many keywords will be inserted in all web pages as you wish. Most internet users typically head straight for a search engine to find what they want, so it is essential that your site be submitted to be included in the search engine's indexes. Often even with submission it will take a month or more to show up in a popular search engine.
Getting traffic to come to your site is much easier if you have an established customer base. Then you can send out a paper mailing etc to your loyal customers who will happily visit your web site. Establishing a new customer base online is an incredibly involved process which is turning into a multi-million dollar industry as every "internet marketing" company under the sun will try to sell you their expensive, often ineffectual, and non-guaranteed services.
Since I submit your site for free, I cannot guarantee placement or inclusion to any or all of these search engines. While if you choose good (unique) keywords and if you have a lot of other sites linking to you your placement will improve over time, to guarantee top placement you almost certainly have to buy advertisement on the search engines. Even then no one offers guarantees. If I have to recommend anything for pay, personally I like google.com, they are an excellent search engine that offers low-cost advertising. For free, try to get as many other sites as possible to link to your page.
Web marketing is a separate ball game from web design and is frankly a gamble no matter who claims they will get you the results. I am designer, not marketer, and while I will start you off on the right foot and will be happy to assist in any way we can, if you wish to begin an in-depth marketing campaign you will need to take all the money you saved by hiring me & retain a marketing firm. Be sure to check their references.
Q: "When you've designed something for me, who owns the copyright?"
A: The website design, and any graphics I have designed is yours - you own it 100%. However, DreamPlus Studio reserves the right to display any development (web design, banner, logo or other) in our online portfolio if desired.
Q: "Will my completed design go into your portfolio?"
A: I will add your completed website, or other design works under my 'Showcase' page. The idea of the portfolio is so that potential clients can gain a better idea of the designs I can produce by viewing completed projects. As for your site benefit, more visitors will be drawn in.
Q: "How do I register the logo you have designed for me as a trademark?"
A: I will be providing a document, which contain your logo design mechanism and specification, ready for you to submit and register with Intellectual Property of Singapore (IPOS). If you wish to register in other countries, you may do so with the same document.
Q: "Do you have any other projects that you have done to show me?"
Doubts on DreamPlus Services
Q: "How long will it take for my website to be designed?"
A: You can expect to see suggested graphics and layouts within a few days of the time DreamPlus starts your project. The construction and development of your web site can take as little as two days or as long as several weeks, depending on your site's complexity and size. For example, a few pages of descriptive content and contact information are simple to create. On the other hand, a site incorporating Flash interactive content, a shopping cart, response forms and dozens of photos can take much longer. If the customer is operating in a corporate environment, collecting content and getting approval from all the parties involved can significantly extend the timeframe of the project. However, I will include an expected completion date on your order.
Q: "Can you replicate any website design of my choice?"
A: Due to copyright issues it may not be possible to completely replicate another website. However, I should be able to reach a suitable compromise on a similar website design to the one you like.
Q: "Do you provide free mockup before confirming the projects?"
A: No. I do not provide free mockup design. If you still require to see one, an additional charges will apply.
Q: "Do you provide a signed contract for your services?"
A: No, I don't. However I do have my own Terms of Service (TOS), that will be updated without prior notice. It is necessary for the clients to read, understand and agree to these terms, before engaging in my services.
Q: "Do you provide installment payment?"
No. However, a 40% downpayment is required before I start work, you will only need to pay the balance, upon completion of the project.
Q: "Do you provide web maintenance work?"
A: Yes I do. However this service is available to those websites which are created by DreamPlus Studio only. Please refer to here for latest pricing. Every amendment you requested through the email, will be documented by me with an estimated time required. And I will only bill to you quarterly.
Q: "Can I ask for refund if I don't like the design?"
A: The 40% downpayment will not be refunded to you. And depending on the hours I have spent on the project, $10/hr charge applies.
Q: "Can I make any changes if I don't like the design?"
A: By default, all projects handled by DreamPlus Studio is charged based on 1 concept only, with unlimited revisions. Unlimited revisions refer to unlimited changes to the existing 1 concept only, the changes are usually very minimum. If you require more concepts, additional charges apply.
Q: "When do you consider a change in concept design?"
A: For example, after illustrating a fruit, the client decided to change to another kind of animal, this will consider a change in concept. Before proceeding with the design, I would normally discuss everything with the clients based on my design questionnaires, making sure everything is headed towards the right direction.
Q: "Will you still be around to help me once you launch my website?"
A: After the full payment has been made by the client, for any web project, it will be placed automatically under the DreamPlus Care program for 2 months, whereby DreamPlus Studio will help to manage and update the website content for you, doing routine backup for the files, and ensuring your websites are always in tip-top conditions. After which, any further amendments to the work will be considered as an add, and it will be charged at the hourly rate.
Q: "Do you do Chinese content for web and print works?"
A: Yes, for both Chinese Simplified and Traditional texts. However due to more time consuming, additional charges apply.
Understanding the Web Terms
Q: "What is Cascading Stylesheet (CSS)?"
A: CSS is a set of coding that helps to layout and design your website. The CSS is build in such a way that, you just need to change it, and all your web pages will reflected immediately. It helps to save alot of time and more cost effective. DreamPlus Studio uses CSS for all the websites it build.
Q: "What is web hosting?"
A: A web hosting service makes your website accessible over the internet. When an internet user types in your web address, the hosting service responds by sending the requested page. DreamPlus can work with the hosting service of your choice, or recommend and implement a hosting solution that meets your requirements.
Q: "What is a domain name?"
A: A domain name is the unique address on the internet of your website. This is what visitors to your site will type in to their web browser to get directly to your website. For example the domain name for this site is, www.dreamplusstudio.com.
Q: "What is an open-source script?"
A: A type of scipt that are free for people to download, build on and use. No licenses are required.
Q: "What is a blog?"
A: A blog is a website where entries are written in chronological order and commonly displayed in reverse chronological order. A typical blog combines text, images, and links to other blogs, web pages, and other media related to its topic. The ability for readers to leave comments in an interactive format is an important part of many blogs. It resembles like a diary form. An example, is DreamPlus Studio blog: http://www.dreamplusstudio.com/blog/
Q: "What is a Content Management System (CMS)?"
A: It is a type of software system usually written in dynamic pages. The ideal of this system is to manage your website in a more convenience way, you just need to login to the admin panel and update your site accordingly.
Q: "What is an eCommerce website?"
A: eCommerce is the term used to define the electronic transactions that take place on the internet. Ecommerce transactions are tipically for products, goods or services that are located on the World Wide Web.
Q: "What is a merchant account and how do I open one?"
A: A merchant account is a bank account that tracks and transfers all credit card transactions on your site. In short, it allows you to accept credit card payments. To open an account you just need to apply for one. If you need a recommendation for an online merchant, just ask and we'll be happy to suggest one.
Understanding the Print Terms
Q: "What is CMYK/Process color?"
A: CMYK refers to the printing inks used in four-color process printing. Cyan, Magenta, Yellow and Black are the colors used to produce full-color photographs and designs. These colors can be combined and printed to emulate a wide number of other colors.
Q: "What Is Spot/PMS Color?"
A: To ensure that a printer uses exactly the color that a designer intends, color systems were developed. The most common of the spot color standards is the Pantone Matching System or, PMS as it is more commonly known. All of the modern image-editing, vector-drawing and page-layout programs come with a full library of thousands of Pantone colors as part of the program.
If the question you need to ask is not answered here, please contact me.




